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Job description

Red Bank Veterinary Hospital Hillsborough is looking for a Client Service Representatives to join our team! We are looking for flexible, career-minded individuals that can work well in a fast-paced environment. Competitive compensation and an excellent benefits package are offered to all full-time employees.

Primary Responsibilities include:

• Greeting clients
• Answering phones
• Transferring calls
• Scheduling appointments
• Checking clients in and out
• Scanning documents
• Checking e-mails
• Entering information into patient charts
• Interacting pleasantly with clients and staff
• Must be a good multitasker and flexible!

Salary: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 or 12 hour shifts and must be able to work one weekend day per week
• Holidays
• Weekend availability

Qualifications And education requirements:

• High school or equivalent (Preferred)
• Administrative Assistants & Receptionists: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Summary of Job Purpose & Function:

We are looking for Veterinary Technician Assistants for our Emergency department swing and overnight teams that can assist the doctors by providing the best patient care and customer service.

Primary Responsibilities:

• Helping maintain the flow of patients
• Maintaining medical records
• Communicating with the veterinarian and vet techs
• Carrying out or setting up procedures that do not require veterinarian or vet tech assistance
• Gentle and patient focused handling and restraint
• Focused toward general practice, and wellness. comfortable with end of life appointments and able to conduct unassisted client education in exam rooms
• Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized

Job Purpose:  The purpose of the Technician Supervisor position is to provide direct oversight of the clinical aspects of the veterinary hospital including personnel, equipment, and the facility. This position works in close allegiance with the Medical Director and Hospital Director and is considered a leader within the team culture.

Duties & Responsibilities (including but not limited to):

Leadership:

• Serve as a coach, trainer, and mentor to hospital staff in a positive, meaningful, and professional manner.
• Supports programs and decisions from the corporate level through the local level.
• Handles personnel matters in a professional and confidential manner to promote team building and trust.
• Works closely with team leaders, lead technicians, and hospital management to support decisions, protocols, and standards of care.
• Assists with daily flow of all clinical areas including personnel staffing and management, flow of patient care, procedures, and treatments; provides direct assistance to areas as necessary.
• Partners with DVMs and lead technicians to deliver consistent and outstanding patient and client care.
• Promotes proper handling, restraint, and treatment of patients in a mutually safe and beneficial manner.

Personnel Management:

• Directly oversees staffing needs in the hospital
• Participates in recruitment, interviewing, and selection of non-DVM applicants for open positions.
• Oversees the management of staff scheduling while working closely with technician Supervisor, team leaders, and DVMs with a goal of providing adequate staff coverage on a 24/7 basis.
• Participates in staff development, training, retooling, and disciplinary actions as necessary.
• Participates in staff evaluations both 90-day and annual.

Equipment & Facility Maintenance:  Defined as all aspects of the physical plant, indoors and outdoors, and all facility equipment.

• Oversees that the facility is maintained in sound work order.  The facility is clean, odor-free, in good repair, and appealing to the public and staff.
• Medical equipment is maintained in sound working order and repaired or replaced as necessary.
• Assists with other needs as requested.

Technical Duties:

• Assist veterinarians in the practice of veterinary medicine and surgery
• Proficient IV catheter placement
• Proficient and accurate drug calculations and administration
• Quality nursing and husbandry care of patients
• Strong working knowledge of veterinary procedures and pharmacology
• Perform in-hospital lab testing and prepare specimens for outside labs
• Perform and/or participate in all other diagnostics such as radiology, ultrasound, ECG, BP, and glucose monitoring
• Assist veterinarians in outpatient exams by taking histories, vital signs, and weights as well as providing client education
• Provide nursing care for in-hospital patients including all veterinarians requested treatments, diagnostics, and medications
  • Accurately and completely record all treatments
• Conduct pre-admission exams and discharge hospitalized patients
• Perform client updates as necessary
• Maintain legally defensible medical records in cooperation with veterinarians
• Actively engages in Nursing Rounds
  • Rounds delivered/received at shift changes, anytime a staff member comes/leaves
  • Rounds will be complete, detailed, and relative to patient & client care

 Teamwork:  defined as “Cooperative effort by the members of a group to achieve a common goal and/or outcome.”

• Participates in a positive manner in all group sizes.
• Refrains from participating in gossip.
• Supports team members by assisting other areas, is receptive to feedback and suggestions.
• Engages in active problem-solving vs. problem-identifying.
• Makes suggestions related to client/patient service improvements and hospital efficiency.

Equipment:

• Veterinary medical equipment including laboratory, imaging, anesthesia, surgery, IV pumps, monitors, etc.
• Cornerstone/EzyVet computer system
• Office equipment including photocopier, fax, telecommunications, etc

Knowledge/Skills:

• Experience equivalent to job duties and responsibilities
• Excellent veterinary nursing and technical skills
• Excellent communication skills – written and verbal
• Strong computer skills
• Strong ability to multi-task, delegate and oversee daily workflow
• Strong working knowledge of veterinary medicine – primary and emergency care

Physical:

•  Able to properly restrain dog and cat patients for veterinary care and procedures
• Able to stand, sit, bend, restrain, and squat for extended periods of time
• Able to teach, train, coach, and mentor in a positive, professional manner
• Able to lift 40 lbs in a safe manner
• Able to type, write, and verbally converse
• Able to work the posted schedule
• Able to troubleshoot and/or repair equipment or facility systems

We are currently seeking a Full-time Surgery Technician who is excited to expand their career potential at Red Bank Veterinary Hospital Hillsborough, NJ, Join a group of amazing technicians and Doctors in our state-of-the-art 19,000 sq. ft. facility just a short distance from Historic Princeton and one hour from the beautiful NYC. We have a fun-loving, collaborative team! We are a busy and rapidly growing Emergency service and specialties.

Our team includes:

• General Practice
• Acupuncture
• Cardiology
• Critical Care
• Radiology (radiograph/CT evaluation and outpatient ultrasound)
• Surgery (soft tissue and orthopedic)
• 24 Emergency Service

qualifications

The ideal candidate will have experience with the following:

• Monitor Anesthesia experience
• Intubate Patients
• ability to calculate and administer medication and treatments appropriately and safely
• ability to closely monitor and treat critically ill patients
• placement of IV catheters
• phlebotomy from various sites
• maintenance and understanding of IV fluid pumps
• advanced experience in disease and treatment processes
• ability to differentiate subtle signs of pain, deterioration, or improvement
• CVT a plus
• High school or equivalent (Preferred)
• Minimum 5 years experience in a specialty hospital
• Veterinary experience: 5 years (Required)
• Surgery Veterinary Technician: 5 years (Required)

PAY

• From $26.00 per hour
• Signing bonus

BENEFITS

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 10 hour shift
• 12 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Summary of Job Purpose & Function:

We are looking for Veterinary Technicians for our Emergency department swing and overnight teams that can assist the doctors by providing the best patient care and customer service. The veterinary technician will provide comfort, diagnostic, and nursing care to all patients.

Primary Responsibilities:

• Perform treatments on hospitalized animals and outpatients, obtain vitals and BP’s, discharging patients, phlebotomy for both in-house and outside lab work
• Obtain an accurate patient history, proper client communication and record keeping.
• Assist in patient stabilization including, but not limited to, IV catheter placement, drug/fluid therapy, and cardiopulmonary resuscitation.
• Triage all emergencies. Perform outpatient diagnostics and treatments.
• Administer anesthesia for surgeries and other anesthetic procedures, surgical prep
• Perform in-house blood work and use IDEXX/ABAXIS lab equipment
• Set up and perform radiographs, maintain medical records, client communication and patient billing
• Restraint of patients for IV catheters, physical examinations, minor procedures (ex. Central line placement and ultrasounds).
• Provide updates to pet owners on the status of their pet during the duration of visit. Maintain open and clear communications with members of patient care team regarding treatment plans, client communication, and nursing care concerns

Summary of Job Purpose & Function:

Red Bank Veterinary Hospital Hillsborough is seeking a full-time Veterinary Technician to join our General Practice department. Our team is comprised of dedicated veterinary professionals that put an emphasis on making the appointment a positive patient experience. We are seeking a compassionate, experienced veterinary technician to complete our work family. A credentialed technician is strongly preferred but will also consider candidates with extensive experience in a General Practice setting. We are a "work hard, play hard" family that supports work/life balance.

Applicants should have the following skills and attributes:

• Positive attitude and thrives in a team setting
• Effective communicator with clients and colleagues
• Gentle and patient-focused handling and restraint
• Focused toward general practice and wellness. Experienced with vaccine schedules, new pet exams, flea/tick and heartworm prevention, comfortable with end of life appointments and able to conduct unassisted client education in exam rooms
• Ability to calculate drug dosages and deliver medications IM, PO, and SQ
• IV catheter placement, efficient urine and blood collection, preparing lab samples

Salary: From $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• ... and much more!

Schedule:

• 10-hour shifts
• Monday to Friday
• Weekend availability

Come be a part of a growing, evolving Emergency and Specialty Hospital!  Here at Hillsborough Red Bank Veterinary Hospital, we recently moved into a new, state-of-the-art facility!

We have doctors in Emergency, Critical Care, Cardiology, and Surgery.  We are looking to grow with adding more full-time Emergency and Specialty doctors!  This is a great opportunity to be a leader in the growth and development of your service!

Why Red Bank Veterinary Hospitals - Hillsborough?

• You’ll be part of the Red Bank Veterinary Hospitals’ AND Compassion-First Pet Hospitals' impressive network of hospitals and specialists, dedicated to collaborating and practicing advanced medicine with compassionate care.
• You’ll practice in a beautiful, spacious new facility with new equipment, a highly functional layout with a large central treatment and command center, a dedicated ICU, effective isolation with separate client entry, antechamber, and dog-walk, and a beautiful rehabilitation unit with an underwater treadmill, and 16-slice CT.
• You’ll grow with the team, working alongside our new hospital director, medical director, and multiple new specialists and emergency veterinarians, to be a part of the leadership, development, and evolution of the hospital.
• You’ll join a happy team that values a positive and healthy work environment focused on providing the best medicine while keeping the overall health and balance of our teammates in mind.
• You’ll earn a highly competitive salary & benefits package, a CE package, along with a $50k signing bonus, no non-compete clause, and additional incentives!
• We offer various schedule options including three 12-hour shifts per week or four 10-hour shifts per week
• This location has a full support staff as well as a full on-call surgeon team during overnights!

Why Hillsborough, New Jersey?

Whether you enjoy the peaceful suburban life, access to big-city attractions, beach time, or mountain activities, Hillsborough is the place for you. Recognized four times as one of “America’s Best Places to Live” by Money Magazine, our community is just over an hour away from New York City and Philadelphia, about 30 minutes from local beaches, about 20 minutes from beautiful Princeton, and less than 10 minutes from Sourland Mountain Preserve. We have a rural small-town feel with close access to multiple urban opportunities!  This is also a beautiful place to raise a family, with NJ rated 2^nd in all US States for public school systems by Forbes.

In addition, you can check out testimonials from our current doctors sharing why they love working at RBVH Hillsborough.

Employer:                    Veterinary Services of NJ P.C., d/b/a Red Bank Veterinary Hospital - Hillsborough

Job Title:                     ER Veterinarian (multiple openings) 

Job Location:              Hillsborough Township, New Jersey

Duties:                         Gather information, and listen to and empathize with clients to build rapport. Communicate with clients regarding pet diagnosis, treatment plans, preventive health care, and nutritional needs. Examine animals to detect and determine the nature of diseases or injuries. Treat sick or injured animals by prescribing medication, setting bones, dressing wounds, performing surgery, or other therapies while minimizing patient stress and discomfort. Responsible for outpatient case care, emergency case triage, and monitoring hospitalized ER and specialty patients overnight. Triage multiple patients at once, educate clients, and perform emergency procedures and surgery, and interpret diagnostic imaging and laboratory results. Maintain client/patient medical/surgical records and ensure all necessary logs are kept up-to-date through established protocols. Stay current on new medical information and changes in veterinary medicine. Assist in the development of the paraprofessional team. Present a positive image of the hospital in the professional community and to the general public.

Requirements:                  Employer will accept a Doctor of Veterinary Medicine (DVM) degree.

License Requirement:        DVM eligible for licensure in New Jersey and possession of ECFVG Certification if applicable.

Join Us!

Come be a part of a growing, evolving Emergency and Specialty Hospital, Red Bank Veterinary Hospital - Hillsborough!   We recently moved into a new, state-of-the-art facility and are seeking passionate veterinarians to join our expanding team! 

We currently have a team of doctors that specialize in Emergency, Critical Care, Cardiology, and Surgery.  We are excited to share that we are looking to expand our services by adding an Urgent Care Veterinarian to our team. This is a great opportunity to be a leader in the growth and development of your service!  

Our Urgent Care Veterinarian will focus on non-critical cases that enter the emergency department, and enjoy a varied caseload, with no overnights or on-call duties, and rotating weekends! We are interested in speaking to internship-trained and experienced GP or ER clinicians. This position will include care and services for non-critical emergencies, including skin lacerations, vomiting, limping, ear infections, eye and skin issues, etc. 

The schedule consists of three 12-hour shifts or four 10-hour shifts, 10:00 am - 8:00 pm with rotating weekends working Saturday or Sunday. 

Why Red Bank Veterinary Hospitals - Hillsborough?

• You’ll be part of the Red Bank Veterinary Hospitals’ AND Compassion-First Pet Hospitals' impressive network of hospitals and specialists, dedicated to collaborating and practicing advanced medicine with compassionate care.
• You’ll practice in a beautiful, spacious new facility with new equipment, a highly functional layout with a large central treatment and command center, effective isolation with separate client entry, antechamber, dog-walk, and 16-slice CT.
• You’ll grow with the team, working alongside our new hospital director and multiple new specialists and emergency veterinarians, to be a part of the leadership, development, and evolution of the hospital.
• You’ll join a happy team that values a positive and healthy work environment focused on providing the best medicine while keeping the overall health and balance of our teammates in mind.
• Check out testimonials from our current doctors sharing why they love working at RBVH Hillsborough and take a virtual tour of our facility HERE! 

Red Bank Veterinary Hospital in Hillsborough, NJ is looking for a Veterinary Ophthalmologist to join our compassionate team of veterinary professionals.

We moved into our state-of-the-art facility in 2020 and are supported by specialists in Emergency & Critical Care, Cardiology, and Surgery.  Our team utilizes a highly functional layout with a doctor command center that is ideal for patient care. We have a 16-slice CT, digital radiography, ultrasound, telemetry, two advanced surgery suites, and 7 exam rooms.

We value a positive, healthy, and collaborative work environment focused on providing the best medicine to our pet patients and our entire team. We strive to provide a schedule conducive to maintaining a healthy work/life balance for all our employees and recognize its importance in our community.

We offer a comprehensive benefits package including a 401K with company match and a very generous CE allowance including paid time off.    You’ll be part of, and have access to, Red Bank Veterinary Hospitals’ and NVA Compassion-First’s very impressive network of specialists, dedicated to collaborating and practicing advanced medicine with compassionate care.

Whether you enjoy the peaceful suburban life, access to big-city attractions, relaxing beach time, or hiking through mountains, Hillsborough, NJ is the place for you! Recognized four times as one of “America’s Best Places to Live” by Money Magazine, our community is just over an hour away from New York and Philadelphia, about 30 minutes from the NJ shoreline, and less than 10 minutes from The Sourland Mountain Preserve. We offer the best of both worlds!